Recent Posts

5 Common Causes of Water Damage in Inland Empire

2/13/2018 (Permalink)

Unlike other parts of the country, rain isn't the main cause of water damage in homes and other buildings in the Inland Empire. Get to know some of the common causes of water damage so that you can do what you can to prevent it from happening on your property.

1.Broken Pipes – A broken pipe can do a lot of damage to your home in just a short amount of time. Before you know it, gallons short amount of time. Before you know of water could be spewing through your home. Pay close attention to any leaks, drips, and signs of deterioration. Have a plumber come out to your house for regular maintenance, and if there ever is a broken pipe, you can always turn the water off before the plumber arrives in order to avoid further damage.

2.Pinhole Leaks – common if a home has copper plumbing, a pinhole leak is a puncture of a copper pipe due to corrosion. If your home has a copper water system, check your pipes for signs of corrosion often.

3.Old/Faulty Appliances – If your fridge or washing machines aren’t maintained well, or have gotten too old, they could start to leak and create a significant amount of water damage in your home. It’s especially important to keep an eye on the appliances in your kitchen, as water damage caused by your fridge or dish washer can affect not just your floor, but your cabinets as well. Often times, leaks that go undetected for some time will cause significant water damage behind cabinets, which in turn can lead to mold if the problem goes unnoticed for an extended period.

4.Roof Leaks – We don’t typically see much rain here in Southern California, but when we do, a lot of homeowners tend to suffer water damage due to roof leaks. Check your roofs frequently and take care of any maintenance or repairs while the weather is still sunny. That way you won’t have to worry about your home flooding next time a storm hits.

5.Accidents – Sometimes luck just isn’t on your side and one tiny mistake can lead to a big problem. A clogged toilet or too much soap in the dishwasher or washing machine can have water coming across your bathroom, kitchen, or laundry room. These parts of the home are generally better equipped than the rest of the house to handle a larger spill, but water moves fast and could potentially cause damage to the walls, ceiling, or other rooms in the home. If an accident ever does occur that you think calls for a professional, call SERVPRO of North San Bernardino City and we’ll make it"Like it never even happened."

3 Categories Of Water Damage

2/13/2018 (Permalink)

When dealing with water damage in your home or business, there are three different types or classifications of water that we use: Clean, Gray, and Black water.

Clean Water: This is water that does not contain contaminants. It includes broken water lines, malfunctioning appliances, toilets holding tanks, snow melt and rainwater. Overtime however, clean water can progress and become gray water within 48 hours, if left untreated.

Gray Water: Gray water does contain slight chemical or biological contaminants, and may pose a health risk. Gray water can discharge from dishwashers, washing machines, sinks, showers, aquariums and waterbeds, or come from a clean water source that leaked through a ceiling. It can also be clean water that was left untreated (and became gray water). Gray water can also progress to the next sta-e (Black Water) if left untreated within 48 hours.

Black Water: This water is a positive health risk as it is highly contaminated. Black water is presumed to contain multiple potentially harmful contaminants including fungi, bacteria, chemicals, viruses, and more. Black Water is typically caused by sewage damage, flooding, or any type of natural disaster. Black water should always be treated by a trained and certified professional.

For any type of water damage, it is always best to treat it quickly so as to avoid further contamination and risk mold growth. Call SERVPRO of North San Bernardino City if you need services in your home! Available 24/7 (909)474-2340

Winter love

2/6/2018 (Permalink)

Winter can be hard for everyone. If you experience winter weather, don’t forget to check on your neighbors who are elderly or may need assistance. 

Here is some helpful advice for preventing common winter dangers that the elderly population faces.

  • Avoid Slipping on Ice
    Icy, snowy roads and sidewalks make it easy to slip and fall. “Unfortunately, falls are a common occurrence for senior citizens, especially during the winter months,” says Dr. Stanley Wang, a physician at Stanford Hospital in Palo Alto, Calif. Often these falls cause major injuries such as hip and wrist fractures, head trauma and major lacerations.

While younger people often recover relatively quickly from such injuries, older adults face complications, which Dr. Wang says are a leading cause of death from injury in men and women over the age of 65.

  • Dress for Warmth. Cold temperatures can lead to frostbite and hypothermia — a condition where the body temperature dips too low. According to the CDC, more than half of hypothermia-related deaths were of people over the age of 65.

Your body temperature should never dip below 95 degrees — if it does get medical assistance immediately.

  • Fight Wintertime Depression
    Because it can be difficult and dangerous to get around, many seniors have less contact with others during cold months. This can breed feelings of loneliness and isolation.

To help avoid these issues, family members can check in on seniors as often as possible; even a short, daily phone call can make a big difference. Seniors can also arrange a check-in system with neighbors and friends, where each person looks in on one or two others daily.

#GoodNeighbors #WeatherWednesday

January 28, 2015 Posted by National CPR Corp | General Health Advice, winter | elderly, winter

Happy Valentine's Day

2/6/2018 (Permalink)

Valentine's Day - We can’t fix broken hearts, but we can restore damaged carpets when Valentine’s Day doesn’t go as planned. 

Here are some helpful V-day tips;

Give to one another by giving back! - ask a date to volunteer with you at a local organization.

Quality time is one of the most important meaningful gifts. - Give your attention over gifts any day.

Don't forget to love Fido too!! - Give your pet a valentine and remember to walk or exercise them daily

Take it slow - if you receive a luxurious box of chocolates form your sweetie, stick it in the freezer and enjoy in moderation over the next several weeks. That way weeks later you are still thinking of that special someone

#HeretoHelp #HappyValentinesDay #lovetheoneyourwith

We are here to help

2/6/2018 (Permalink)

SERVPRO is here to help when disaster strikes. National #BubbleWrapDay

History of Bubble Wrap Appreciation Day
Ok, ok… So it’s not INTENTIONALLY a toy, but the truth behind Bubble Wrap is perhaps even stranger. You see, Bubble Wrap was originally formed from two shower curtains being sealed together, and the inventors tried to market this as wallpaper. It’s perhaps sad that this wasn’t actually successful, who knows how many cases of extreme anxiety could have been solved if all you had to do was pound your walls for a little relief?

Ironically, this wasn’t the only misstep on its way to its true calling, the next thing they tried to market it as was greenhouse insulation, which was also largely unsuccessful. A year later they discovered its perfect purpose, and the line of Bubble Wrap brand packaging came to pass. It started off on an auspicious path with IBM being the first customer, shipping the IBM 1401 in air cushioned comfort out to its many customers.

Each year Bubble Wrap hosts a ‘Young Inventor’ award that encourages them to find ways to use Bubble Wrap outside of packaging. Whether you need a Bubble Wrap door cover to help you keep out the dings, or a Bubble Wrap cushy wheelchair to ensure your loved ones are safe from every danger, these young inventors work every year to try to create the newest Bubble Wrap rage.

Credit to: © 2018 Days Of The Year. All rights reserved

Ready Plan???

2/6/2018 (Permalink)

Response times are a huge factor in minimizing damage. Download our Ready Plan App to create a Ready Profile so that when disaster strikes, help is just a click away.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.

    A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

    A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.

    Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.

    Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.

    Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Credit to: © SERVPRO Intellectual Property, Inc. 2018 

Always practice safety in the kitchen.

2/6/2018 (Permalink)

What you should know?

Be on alert! if you are sleepy or have consumed alcohol don't use the stove or stove top

Stay in the kitchen while you are frying, grilling, or boiling or broiling food.

If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking

Keep anything that can catch fire - oven mitts, wooden utensils, food packaging, towels, or curtains - away from stove top

If you have a cooking fire just get out!!! when you leave close the door behind you to help contain the fire

Then call 9-11 as soon as you leave and are safe. You'r safety & you'r families safety is the most important

Chemicals you should never mix

2/6/2018 (Permalink)

Just because chemicals clean well by themselves doesn’t mean they should be mixed together (looking at you, bleach). If you’re in doubt, do a quick search to make sure the chemicals you’re using are safe to mix. 

What to Do If You Mix Bleach and Ammonia - First Aid

If you do accidentally become to exposed to fumes from mixing bleach and ammonia, immediately remove yourself from the vicinity to fresh air and seek emergency medical attention. The vapors can attack your eyes and mucous membranes, but the biggest threat comes from inhaling the gases.

  • 1. Get away from the site where the chemicals were mixed. You can't call for help if you are overwhelmed by the fumes.
  • 2. Call 911 for emergency help. If you really don't think it's that bad, then at least call Poison Control for advice on handling the after-effects of exposure and cleaning up the chemicals. The number for Poison Control is:1-800-222-1222
  • 3. If you find someone who you think has mixed bleach and ammonia, chances are he or she will be unconscious. If you can, remove the person to fresh air, preferably outdoors. Call 911 for emergency assistance. Do not hang up until instructed to do so.
  • 4. Thoroughly ventilate the area before returning to dispose of the liquid. Seek specific instructions from Poison Control so that you don't hurt yourself. You're most likely to make this mistake in a bathroom or kitchen, so leave and seek assistance, return later to open a window, allow time for the fumes to dissipate, and then go back to clean up. Dilute the chemical mixture with plenty of water. Wear gloves, just as you would for either bleach or ammonia.

Helmenstine, Anne Marie, Ph.D. "Why You Shouldn't Mix Bleach and Ammonia." ThoughtCo, Jul. 3, 2017,

How To Protect Your Home From Storm Damage

2/6/2018 (Permalink)

Flooding in your home can happen at any time, but your home can be even more exposed to water damage when it rains. As we move into the late fall and winter months, storm damage becomes more of a threat to your property. Follow these tips to help protect your home from water damage during the next rain storm.

  1. Modify your homes water valves. If the city's main sewer line gets backed up during a heavy rain storm, you could find yourself standing in a a puddle of you-know-what. You may want to consider installing a interior or exterior backflow valve. Backflow valves prevent your water system from being contaminated from water flowing backwards into your supply lines. 
  2. Clear gutter, drains, and downspouts. Clogged gutters and downspouts can end up in a messy flood. Take the time to clean them and clear them of any and all debris before the rain comes.
  3. Cover air vents. One of the most common ways water fins its way into a home is through the home's air vents. If you know that heavy rain is in the forecast and that you are at risk of flooding, cover your air vents with thick plastic sheeting from both the outside and the inside. 
  4. Check your sealant surrounding doors and windows. Make sure that any gaps or holes in the sealant surrounding the doors and windows are filled in. This will help stop rain water from finding its way into your home. 

Staying Safe This Holiday Season

11/2/2017 (Permalink)

Kitchen Caution

Each November, families gather

to celebrate Thanksgiving by

preparing a delicious feast, but

if you don’t practice safe cooking habits,

your holiday could become hazardous

very quickly. According to the National

Fire Protection Association, cooking

fires are the number one cause of

home fires and home injuries. The

leading cause of fires in the kitchen

is unattended cooking. It’s important

to be alert to prevent cooking fires.

  •  Be on alert! If you are sleepy or

have consumed alcohol don’t

use the stove or stovetop.

  • Stay in the kitchen while you

are frying, grilling, boiling, or

broiling food.

  •  If you are simmering, baking, or

roasting food, check it regularly,

remain in the kitchen while food

is cooking, and use a timer to

remind you that you are cooking.

  •  Keep anything that can catch

fire—oven mitts, wooden utensils,

food packaging, towels, or

curtains—away from the stovetop.

If you have a cooking fire, consider

the following safety protocols to help

keep you and your family safe.

  •  Just get out! When you leave,

close the door behind you

to help contain the fire.

  • Call 9-1-1 or the local emergency

number after you leave.

  •  For an oven fire, turn off the

heat and keep the door closed.

  •  If you try to fight the fire, be

sure others are getting out and

you have a clear way out.

  •  Keep a lid nearby when you’re

cooking to smother small grease

fires. Smother the fire by sliding

the lid over the pan and turn off

the stovetop. Leave the pan covered

until it is completely cooled.

Your local SERVPRO® Franchise

Professionals wish you a safe and

happy holiday season.


Source: National Fire Protection Association